USA-Based Call Center & Guest Services
Rentyl Resorts’ Call Center offers 24/7 multilingual support by U.S. agents trained in hospitality.
Rentyl Voice
Introducing Rentyl Voice, our knowledgeable and dynamic, U.S.-based Call Center. We partner with resort clients to provide Call Center solutions pertaining to sales and customer care needs.
Rentyl Voice offers a variety of services that provide your organization with multiple benefits. Our Call Center services include options that will provide solutions to the ever changing demands associated with offering world-class sales and customer care. Level Up your services with us! We will help you take your organization to the next level.
Dedicated Specialists for Your Property
Sales & Service Calls Handled with Ease
USA-Based Call Center Agents
Multilingual Specialists Available 24/7
After-Hours Call Support
Sales Calls
Dedicated exclusively to sales-related inquiries.
Service Calls
Dedicated to managing all guest communication, including pre-check-in, during the stay, and post-stay non-booking inquiries.
Call Center Services
Rentyl Voice provides a solid foundation for your Inbound and outbound sales & service calls.
- Customer Service
- Customer Support
- Scripting
- Sales
- Reservations
- Inbound
- Upsells
- Reporting
- Upgrades
- Promotions
- Problem Resolution
- Guest Complaints
- Pre-Arrival Calls
- Post-Arrival Calls
- Telemarketing
- Private Branch Exchange (PBX)
- Email Marketing
- Surveys
- Live Chat
- Chatbot
Case Study: Elite Resort
With Rentyl Resorts’ expert Call Center team, this luxury resort in the Florida Keys saw a 281% increase in bookings, a 241% increase in revenue, and a 263% increase in call volume.
Keys
Conversion
97.7%
Service Levels Answered Under 60 Seconds
Targeted Outbound Campaigns
Improved Reporting
Monthly Detailed Invoicing
Forecasting
Performance Evaluations
Quality Metrics
Extended Hours of Operation
Operational Collaboration
Bookings
Without Rentyl Resorts
With Rentyl
With Rentyl Resorts, they earned
Revenue
Without Rentyl Resorts
With Rentyl
With Rentyl Resorts, they earned
Phone Calls
Without Rentyl Resorts
With Rentyl
With Rentyl Resorts, they achieved
Let’s Talk.
Questions about our Call Center services? We’re here to help! Get in touch with us today to find out how Rentyl Resorts can enhance your business.
